Privacy Policy

1. Introduction

MeraTaxMitra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, PAN number, Aadhaar number, and other identifying information necessary for tax filing and compliance.
• Financial Information: Income details, tax-related documents, Form 16, bank statements, and investment proofs shared for tax filing purposes.
• Usage Data: IP address, browser type, device information, pages visited, and interaction data collected automatically when you use our platform.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage our tax filing and compliance services.
• To communicate with you regarding your filings, service updates, and support requests.
• To comply with legal and regulatory obligations under Indian tax laws.
• To improve our platform, services, and user experience.
• To send promotional communications (with your consent, where required).

4. Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, access controls, and regular security audits to protect your personal and financial information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Tax-related documents and records are retained for a minimum period as required under the Income Tax Act, 1961 and other applicable laws (typically 6 years from the end of the relevant assessment year). You may request deletion of your data subject to applicable retention requirements.

6. Third-Party Sharing

We may share your information with:

• Government authorities and tax departments (as required for filing and compliance).
• Trusted service providers who assist in operating our platform (under strict data processing agreements).
• Legal authorities when required by law, court order, or government regulation.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

7. Your Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data (subject to legal retention requirements).
• Opt out of non-essential communications at any time.

8. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: